Returns & Exchanges

Here at sword-master.com, we offer a hassle free return policy. You can return your item within 14 days from the date of confirmed payment. Below conditions should be met in order to qualify for a return or exchange.

  • The item should be in its original condition
  • The item should be unopened and undamaged
  • You should return the item with all the packaging
  • The item should not have any wear and tear
  • You’ll pay the return postage and send the item back to the provided address
  • If the item is received damaged in transit, you’ll have to contact us immediately along with the item’s pictures
  • You’ll have to lodge a complaint with the courier which we’ll guide you through
  • We’ll decide in the end whether to initiate a full or partial refund, or an exchange

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