Here at sword-master.com, we offer a hassle free return policy. You can return your item within 14 days from the date of confirmed payment. Below conditions should be met in order to qualify for a return or exchange.
- The item should be in its original condition
- The item should be unopened and undamaged
- You should return the item with all the packaging
- The item should not have any wear and tear
- You’ll pay the return postage and send the item back to the provided address
- If the item is received damaged in transit, you’ll have to contact us immediately along with the item’s pictures
- You’ll have to lodge a complaint with the courier which we’ll guide you through
- We’ll decide in the end whether to initiate a full or partial refund, or an exchange